Question 1

What is Really and how does it work?

Accepted Answer

Really is your companion for buying a home in the UK. We aggregate property listings from major portals and estate agent websites, giving you a complete view of what's available. But we don't stop at search — we stay with you through viewings, offers, and all the way to getting your keys.

Question 2

Is Really free to use?

Accepted Answer

Yes, Really is completely free for home buyers. We believe everyone deserves access to good information when making the biggest purchase of their life. We earn money through optional premium services and referral partnerships with trusted providers like mortgage brokers and conveyancers.

Question 3

Do I need to create an account?

Accepted Answer

You can search and browse properties without an account. However, creating a free account lets you save properties, track your journey, and get personalised insights. Your data is always yours — we never sell it to third parties.

Question 4

Where do your property listings come from?

Accepted Answer

We aggregate listings from major property portals (Rightmove, Zoopla, OnTheMarket) plus direct feeds from estate agent websites. This means you see properties that aren't always visible on search engines, giving you the most complete view of what's available.

Question 5

How often are listings updated?

Accepted Answer

We refresh listings multiple times per day. New properties typically appear within hours of being listed, and removed properties are taken down quickly to avoid wasting your time on homes that are no longer available.

Question 6

What's the difference between asking price and sold price?

Accepted Answer

The asking price is what the seller hopes to get. The sold price is what properties actually sold for, based on Land Registry data. We show you both so you can understand whether a property is priced fairly compared to what similar homes have actually achieved.

Question 7

How accurate is your market data?

Accepted Answer

We use HM Land Registry sold price data, which is the most accurate source available for UK property transactions. This official data shows you what properties actually sold for, not just asking prices. We update this data monthly as new transactions are registered.

Question 8

What is Allie and how does she help?

Accepted Answer

Allie is your AI-powered companion in Really. She analyses properties against your criteria, flags potential concerns, helps you compare options, and prepares you for viewings. Think of her as an experienced friend who's been through the home buying process and wants to help you avoid common mistakes.

Question 9

Where does your area information come from?

Accepted Answer

We combine data from multiple official sources: HM Land Registry for prices, Ofsted for school ratings, Police.uk for crime statistics, TfL and National Rail for transport links, and Census data for demographics. All sources are cited so you can verify the information yourself.

Question 10

How do you protect my data?

Accepted Answer

We take data protection seriously. Your searches and saved properties are encrypted and never shared with third parties without your explicit consent. We don't sell your data to estate agents or anyone else. You can read our full privacy policy for details.

Question 11

Can I delete my account?

Accepted Answer

Yes, you can delete your account at any time from your account settings. This permanently removes all your data from our systems. If you need help, contact us at hello@really.co.uk.

Question 12

Do you share my information with estate agents?

Accepted Answer

Only when you choose to. If you request a viewing or contact an agent through Really, we'll share the information needed to arrange that. We never proactively share your data with agents or send your details without your explicit action.

Help & FAQs

Getting Started

Searching for Properties

Market Data & Insights

Account & Privacy

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